This logo is for a website that helps people communicate via email through an assisted process. The typical users of the site are parents with children as part of the process, so the logo can include a reference to the children, but does not necessarily need to.
The logo should be relatively simple, but clearly recognizable. Core communication images are key: radio waves, telephones, people talking/listening, wires connecting people, etc. The impression that we want to create is that the service is allowing people to communicate in a way that is friendly and affable. Note that we don't necessarily need to have two parties communicating in the logo - if the logo is an abstract design of some kind of communication device itself, that may work just as well.
This is a pretty professional and sober service, so nothing too exciting and edgy - we're definitely leaning away from loud colors, at least in excess, like red and green and yellow.
The logo will eventually be used as the anchor for the site design, so the color scheme must at least be something we can base the site colors off of, if not use directly. Abstract ideas are fine if they create an impression of communication somehow.
The product name of ProperComm doesn't need to fit heavily into the logo, but it can be used. We don't want a stylized version of just the name or (even worse) PC, since that term evokes a computer in most peoples' minds.