I was expecting the process to be somewhat annoying for some reason: however, t turned out to be actually fun and informative. Even when I thought I had a better idea to add to a design, I would learn quickly that I was wrong and the designer was right all along. BEKO was fantastic !! He must have one hell of a tolerance because I did ask him to make a lot of changes and he did so quickly and with no problems. I was so very glad he submitted into the contest and would highly recommend him one on one. Overall,I would again use 99Designs and I would highly recommend it.